FAQ
Welcome to Flair AI's FAQ and Walkthrough hub. Whether you're just getting started or looking to fine-tune your process, this guide walks you through the platform and answers the most common user questions.
π Getting Started
- Generate branded product imagery
- Create short AI-generated videos
- Build custom AI models (product or human)
- Use the Drag & Drop tool for real-time background scene creation
- Enhance visuals using the Image Editor's suite of editing tools
- Collaborate with your team (Pro+ and Scale plans)
π Subscription Plans & Billing
- Free: Limited generation credits
- Pro: Monthly credits, basic custom model access
- Pro+: 8 Standard or 2 Fast Custom Models + 80 image generations monthly
- Scale: Available in 5 tiers with advanced collaboration, privacy controls, and API access
- Plans are available with monthly or annual billing. Be sure to use the Annual discount toggle on the pricing page to see the savings!
π¨ Image Generation & Editor
The Image Editor is a suite of powerful AI tools designed to help you fine-tune and enhance generated images. It is separate from the Drag & Drop tool, which is used for real-time background staging.
Available Image Editor tools include:
- Magic Paint: Impaint or replace parts of an image
- Magic Erase: Remove elements naturally
- Generate Variations: Create multiple versions of your image
- Extend Image Dimensions: Expand the canvas or background
- Enhance Image Resolution: Improve image quality
- Upscale Face: Refine facial features
- Regenerate Product / Human / Clothing: Replace or improve specific elements
- Change Human Pose: Adjust the subject's pose
- Change Camera Angle: Modify perspective
- Change Color: Adjust colors in the image
Yes! The Fix Logo & Text option is now available again. To use it:
- Go to Custom Models
- Under Past Generations, choose the image you'd like to edit
- In the side list, click on Fix Logo & Text
- Use the green product mask to paint the part you'd like to fix
π§ Prompting Tips
π€ Custom Models
- Product
- Human (includes full body)
- Aesthetic (style-focused)
- Go to the Custom Models tab
- Choose a template
- Upload 6β10 consistent, high-quality images
- Name and start training (Standard or Fast)
- Standard: Highest quality and accuracy, takes about 3 hours
- Instant (Beta): Lower quality and accuracy, generates immediately
Choose Instant if you need something fast and experimental. Use Standard for polished, production-ready results. Fast training completes in minutes. Standard takes longer but uses fewer credits.
π¨βπΌ Team & Collaboration
Yes! Team collaboration is available for the following tools:
- Custom Models
- Human Builder
- Product Videos
- Image Editor (labeled as "Edit Image" in the sidebar)
- All Assets
You can access and share work within these tools across your team workspace.
π Community & Privacy
- Free, Pro, Pro+ users: Your content may be featured on the Flair Community site
- Scale users: Your content is private by default. Opt-in sharing is coming soon.
π Advanced Features
π Image Generation
π Account & Access
π‘ Prompt Writing Tips
π Custom Model Tips
There are two ways:
- Open the project and click the edit icon next to the name at the top center.
- Go to Custom Models > "Your models" > click the 3-dot menu to rename or delete.
β Troubleshooting
π Additional FAQs
We've recently introduced a Usage Dashboard to help you monitor your remaining credits. You can access it by:
- Clicking on your name initial at the top right
- Selecting View Usage
You can also check the usage bar at the top of your dashboard to see remaining image and model credits.
To generate product videos, click on Product Videos in the left-side menu. Then follow these 4 steps:
Select video quality
- Standard quality costs 1 video credit
- Highest quality (Beta) costs 5 video credits
Upload keyframes
- Upload a start and end frame (at least one is required)
Describe your video
- Enter a clear and descriptive prompt
Select camera motion (optional)
- Choose camera effects like Rotate, Zoom, or Move directions
Click Generate video when you're ready! Video generation is available for all paid plans. The number of videos you can generate depends on your plan. For more details, visit the pricing page.
- In Image Generation, scroll to the left panel and choose Aspect Ratio (e.g., 3:4)
- In Drag & Drop, use the Extend Image feature (available to paid plans)
- Click Fix Logo & Text under past generations
- Use the Mask Paint Tool to highlight the logo/text
- Select Fix small details
- Download your updated image
- Click Edit on the generated image
- Choose Upscale Creative (optional: mask specific areas)
- Click Upscale to apply
- Open an image and click Edit
- Choose Regenerate Product
- Mask the product and update your prompt with a visual description
- Click regenerate to apply changes
- Click your initial in the top right corner
- Go to Manage Subscription > Invoice
- Go to Product Videos > Past Generations
- Select your video > click the 3-dot menu > Download